F.A.Q.
FAQ
1Size your Egg Head
2Shipping Time and Payment
A minimum order of one (1) dozen is required for discount pricing. Each order is custom
made at the time of order. Production lead time is 4
-
6 weeks from receipt of order
and
payment. Buyer shall make payment in full for each order, together with shipping costs,
prior to Supplier’s production of the order for Buyer. Supplier agrees to notify Buyer of
any price increases 60 days in advance.
We take payments through PayPal (
e
-
payment payable to
info@eggheadsoques.com).
Again, please note all payment must be cleared before the product will be made and
shipped.
3International Orders
International orders have the option of global express, which includes tracking, but may
be
costly for small orders. Please be advised that standard global mail (referred to as
“priority,”) can take up to two weeks to arrive to its destination.
4Publicity
Buyer agrees to not create, publish, distribute, advertise or print any material that
makes
reference to the Supplier or use our name or any of our trademarks, for any
marketing or promotional materials, whether print, broadcast or electronic, without first
submitting such material to Supplier and receiving written permission.
5Returns and Product Quality Issues
Supplier agrees to stand behind all merchandise and replace if necessary. Buyer shall
return for full credit any defective product that is returned by consumers. Supplier
agrees to accept all returns, issuing full refund or credit at Buyer
’s option. A package
which has been damaged in transit must be refused at the time of delivery. The insurer
will be responsible for such damage in transit